Privacy Policy

expertsupport.org ("Expert Support," "we," or "us") is committed to protecting your privacy; we take data protection and privacy very seriously. This Privacy Policy ("Policy") describes how Expert Support collects, uses, shares and secures the personal information you provide when you visit the websites and mobile apps owned and operated by Expert Support, and when you use our service(s). It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our service(s) shall be limited to the purpose of providing the service for which you have engaged Expert Support.

Please read this Privacy Policy carefully, as it governs how you use Expert Support or its affiliate products. If you do not agree to this Privacy Policy, please do not use Expert Support.

Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with expertsupport.org or choose to fill out a callback/program registration form. We may collect the following personal information from you when you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or register on our site:

• Contact Information such as name, email address, mailing address, phone number, IP
• Information about your business, such as company name, company size, business type
• Billing Information, such as credit card number and billing address

Note: All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

We reserve the right to contact you on the information provided, both email and mobile phone numbers, for the purpose of providing information and services of Expert Support. This may require us to contact you on your number even if it is listed on the DND list. In addition, we may use your contact information to send you e-mailers/offers relevant to you, unless explicitly opted out by you.

Use of Non-Personal Identifiable Data

We capture some non-identifiable data in our logs. The data in the logs may include:

• Device type
• Browser type
• Language preference
• Time zone
• Screen size
• Referring / exit pages

We may use the personal information collected from within the websites or when you use the service(s) to:

• Provide you with the service(s).
• Send you communication from the service(s)
• Assess the needs or suggest suitable products.
• Send you requested product or service information.
• Respond to customer service requests.
• Administer your account.
• Send you promotional and marketing communications.
• Personalized advertisement
• Perform statistical analyses of user behavior and characteristics at an aggregate level in order to measure interest in and use of the various areas of the site.

Cookies

Expert Support and our third-party partners, such as our advertising and analytics partners use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly. If you want to opt out of cookies or data sharing you can e-mail us at info@expertsupport.org .

Sharing of personal information

We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. expertsupport.org and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links to Other Sites

Our Websites contain links to other websites that are not owned or controlled by Expert Support. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.

Information Security

Our websites and service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites or via the service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

Testimonials

We post customer testimonials/comments/reviews on our websites which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial. If you want your testimonial removed, please reach out to us at info@expertsupport.org .

Contacting Expert Support

Questions regarding this statement should be directed to the following address: info@expertsupport.org